This Privacy Policy explains how Empire Wellness (“Empire Wellness,”
“we,” “us,” or “our”) collects, uses, and shares information when
you visit our website or place an order through our online store.
01
Information We Collect
Information You Provide
Account & Order Details
Name, email address, shipping address, billing address,
and phone number when provided.
Payment Information
Payment method information required to complete a
transaction. Full card numbers are not stored on our Site.
Communications
Information contained in emails, messages, or other
communications you send to us.
Information Collected Automatically
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Pages visited, time spent on the Site, referring URLs,
browser type, and device information.
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Analytics and tracking information collected through tools
such as Google Analytics 4 and Google Tag Manager.
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Cookies and similar technologies used for site functionality,
analytics, and advertising where applicable.
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IP address and approximate geographic location.
02
How We Use Information
Empire Wellness may use collected information for purposes
including:
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Processing and fulfilling orders, including payment,
shipping, confirmations, and tracking.
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Providing customer support and responding to inquiries.
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Sending marketing communications when you have opted in,
including updates, welcome messages, and abandoned-cart
reminders where applicable.
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Understanding website usage and improving our Site,
products, and services.
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Detecting fraud, abuse, unauthorized activity, and security
threats.
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Complying with applicable legal and regulatory obligations.
03
How We Share Information
We may share information with service providers and other
parties when necessary to operate our business and provide
services to you.
-
Payment providers — to securely process
transactions.
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Shipping providers — to fulfill and deliver
orders.
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Email and SMS platforms — for subscribers
who have opted into communications.
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Analytics providers — including Google
Analytics and Google Tag Manager.
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Legal authorities — where disclosure is
required by applicable law, regulation, court order, or
government request.
-
Business transfers — where information is
transferred as part of a merger, acquisition, financing,
restructuring, or sale of business assets.
Our commitment:
Empire Wellness does not sell personal information to third
parties for monetary consideration.
04
Your Privacy Rights
California Residents
California residents may have rights under applicable California
privacy laws, including the right to know what personal
information is collected, request access to personal information,
request deletion, and opt out of certain forms of sale or sharing.
EU & UK Residents
Where applicable, residents of the European Union and United
Kingdom may have rights including access, rectification,
erasure, restriction of processing, objection to processing,
data portability, and the right to lodge a complaint with a
relevant data protection authority.
Empire Wellness does not actively market to or solicit orders
from EU or UK residents and currently ships within the United
States only.
All Users
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You may unsubscribe from marketing communications using
the unsubscribe link included in our emails.
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You may request updates or corrections to your account or
order information.
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You may request deletion of personal information, subject
to applicable legal, tax, accounting, and other retention
requirements.
05
Cookies & Similar Technologies
We use cookies and similar technologies to operate the Site,
understand how visitors use our website, and, where applicable,
support targeted advertising.
You can control or disable certain cookies through your browser
settings. Please note that disabling essential cookies may
affect features such as account access or checkout functionality.
06
Data Security
Empire Wellness uses reasonable administrative, technical, and
physical safeguards designed to protect personal information
against unauthorized access, alteration, disclosure, or misuse.
However, no method of internet transmission or electronic
storage is completely secure. We therefore cannot guarantee
absolute security of information transmitted to or stored by us.
07
Data Retention
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Order and transaction records:
retained as necessary for tax, accounting, legal, and
business requirements.
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Marketing subscribers:
retained until you unsubscribe or otherwise request removal,
subject to applicable requirements.
-
Analytics information:
retained according to the applicable settings and retention
periods of the analytics service providers we use.
08
Children’s Privacy
Our Site is not directed toward children under 18. Empire
Wellness does not knowingly collect personal information from
individuals under 18.
09
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect
changes to our practices, services, technology, or applicable
requirements.
The “Last updated” date at the beginning of this page indicates
when the policy was most recently revised.
